Refund policy

Last updated: July 18, 2026

At Hygge Furniture, we take pride in ensuring that every order is correct and arrives in excellent condition. However, if something isn’t right, we’re here to help.

Reporting Issues

If you receive an item that is incorrect, damaged, or has any defects, please notify us within 24 hours of receiving your order. You may reach out to us through info@hyggephilippines.com with the following details:

• Your order number
• Photos of the item and the issue
• A brief description of the problem

Exchange Process

Once your request is verified, we will arrange for an exchange of the product at no additional cost. Items must be returned in their original packaging and condition.

Important Notes

• Items reported beyond 24 hours after delivery may no longer be eligible for exchange.
• We do not cover damages caused by misuse, improper assembly, or wear and tear.

For any concerns, please don’t hesitate to contact our support team. We’ll do our best to make it right.